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Shipping

Shipping

Shipping Fees

Delivery is free of charge almost everywhere in Canada for orders of four (4) tires or wheels and more.

Shipments with a delivery address in a rural area or in regions where we do not have warehouses nearby (e.g. Nunavut, Yukon, Newfoundland, Northwest Territories, and the northern areas of each province) will be subject to additional delivery charges. If so, the system will notify you in your shopping cart.

If the order is oversized or with excessive weight, some fees may apply. If so, the system will notify you in your shopping cart.

Estimated Delivery Time

Estimated delivery times, including handling, vary by province and distance from major centers:

  • Québec - 1 to 7 days
  • Ontario - 2 to 7 days
  • Manitoba - 3 to 7 days
  • Saskatchewan - 3 to 7 days
  • Alberta - 3 to 7 days
  • British Columbia - 3 to 8 days
  • Prince Edward Island - 2 to 7 days
  • New Brunswick - 2 to 7 days
  • Nova Scotia - 2 to 7 days
  • Newfoundland & Labrador - 5 to 7 days
  • Nunavut - Depends on order content and delivery location
  • Northwest Territories - Depends on order content and delivery location
  • Yukon - Depends on order content and delivery location

In case of unusual delays in delivery, we will notify you as soon as possible by email or phone. Please note that unusual delays will in no instance lead to compensation such as payment of damages, rebates or order cancellation.

Shipping procedure

Your order will be delivered between 8 am and 5 pm, Monday to Friday, to the address indicated in the Delivery Address section when you complete your order. The signature of a person present at this address will be required upon delivery.

Delivery Without Signature

When you complete your order, it is also possible to authorize the delivery person to leave the ordered products on the premises in a place that you deem safe. Please note that, in this case, you will be responsible in case of loss, vandalism or theft of the ordered products.

Specify your instructions in the Delivery Instructions to the delivery person section of your order, and we will inform the shipping company. Please note that the delivery person does not open doors, garages, fences or gates: a rule of the transport company. The delivery person cannot call you before, during or after the delivery to inform you.

Not Home When a Delivery Attempt was Made

If you are not home when the driver attempts to deliver your package, the delivery person will leave a note advising you of the attempted delivery and the time of his next visit, usually the next day. He will make up to 3 attempts before taking your order back to the warehouse, where you will have to go to pick it up. You are responsible for picking up your order or contacting the carrier to make arrangements for another delivery. If you do not get them, we will return your order to our Sherbrooke warehouse, and a handling fee will be applied for a new delivery.

Orders Shipped at Work

You can enter your work address and the corresponding phone number in the Shipping Address section when you fill out the order. The signature of the person who placed the order or another authorized person will be required upon delivery.